Kernel Support

Kernel is your AI-powered companion for movies and shows on iPhone, iPad, Apple Watch, Apple TV and Apple Vision Pro.

Contact

Write to kernelmovieapp@gmail.com and we will get back to you.

Common questions

My playlists don't appear on my Apple TV. Playlists sync through iCloud. Make sure both devices are signed in to the same Apple Account and iCloud is turned on.

I subscribed on my iPhone. Do I need to subscribe again on Apple TV? No. Kernel Premium works on every device signed in to the same Apple Account. Use Restore Subscription if it does not show as active.

How do I cancel my subscription? In your Apple Account subscription settings: support.apple.com/HT202039.

How do I delete my account? Kernel › Settings › Delete account.